SUPPORT
Video Driver Support
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If your video does not play either the MyQuickView™ Video Player does not support that type of video or your video drivers may need to be updated.
Video drivers can be easily and safely updated. For the most common video drivers download and install the free K-Lite Codec Pack Basic from one of the following web sites:
K-Lite Codec Pack (mirror 1)
K-Lite Codec Pack (mirror2)
Installing the BASIC Codec pack will update your video drivers and is easily installed by following the default setup. More advanced users may chose an advanced Codec Pack to install.
If you want to play Quicktime™ movies, you will need to install the Quicktime™ video drivers. These can be downloaded and installed from the following website:
If you want to play Quicktime™ movies, you will need to install the Quicktime™ video drivers. These can be downloaded and installed from the following website:
Download Quicktime™
Frequently Asked Questions
Which Windows Versions are compatible with MyQuickView™?
MyQuickView™ will work on Windows XP / Vista / 7 / 8.
Will MyQuickView work on my Mac?
Currently we do not have a Mac version of MyQuickView.
Why doesn't MyQuickView start when I double-click on an image?
Your File Associations are not setup to launch MyQuickView. You can set file association by using the following methods:
- Go To Options -> File Associations from the Browser Menu
- Use shortcut Alt + F to bring up the File Association menu
- Go to the MyQuickView programs folder, and use the included File Association program. Make sure MyQuickView is turned off before using.
For more information, please refer to the File Associations section in the MyQuickView help.
Can I make the thumbnails display faster in the File List?
Thumbnails can be displayed in four different sizes. The smallest size will load and display, the fastest. To change the thumbnail display size, click on the bar located on the top right side of the File List window.
How do I sort my images in the File List?
Click on the "Sort By..." button located in the bar directly above the File List window. You can sort images by name, size, type and date.
How do I view images in full screen?
To view images in full screen, click "Full Screen" under View Options. The image currently being displayed will now display in full screen. To scroll through your album, use the mouse wheel to scroll up and down, or use PgUp and PgDn keys. Click on Esc to exit full screen.
How do I resize my images?
- First, select the images you want to resize in the File List window. You can select one or more image files to resize.
- Next, select Batch Processing from the top of the window. The Batch Processing window will pop-up and allow you to choose the options you want to resize your images.
- You can also resize from the Image Viewer. Click on resize under Functions.
How do I rotate my images?
Select the image(s) you want to rotate from the File List. Then right click, and choose rotate clockwise or rotate counterclockwise. You can also use the icons at the top of the window to rotate your images.
You can also rotate images using Batch Processing. Select the image(s) you want to rotate from the File List. Then right click and choose Batch Processing. The Batch Processing window will pop-up and allow you to choose the options you want to rotate your images.
To rotate an image file from the Image Viewer, select the desired rotate button under Functions.
How do I add a watermark to my image(s)?
Select the image(s) you want to rotate from the File List. Then right click and choose Batch Processing. The Batch Processing window will pop-up and allow you to add a watermark to your images.
How do I adjust colors in my image(s)?
Click on Color Adjustment under Functions. A preview window will appear and allow you to make color adjustments.
How do I add special effects to my image(s)?
Click on Add Effects under Functions. A window will appear and allow you to choose from several effects.
How do I undo an action?
Undo and Redo can be found under Functions.
What is My Favorites? And how do I use it?
My Favorites is unique to MyQuickView. It allows you to quickly organize your images into Groups and Members. This allows for efficient organization and retrieval of images. With My Favorites, you only view images and folders you want to. Allowing for quick, easy, and efficient access to your photo collection.
What are My Groups and Members in My Favorites?
My Groups is a collection index, it helps you group together sub-groups as well as Members. It can be added to the root level.
Members point to folders in your computer. Members can be named differently without affecting the original folder. Members can have images and sub-folders within them. They can also be added to the root level.
How do I add groups to My Favorites?
Groups can be added to My Favorites by selecting Add Group on the My Favorites bar.
- First, select the location where you want to add the new Group. Then right click and choose Add Group.
- You will be prompted to enter a new Group name. After entering a new name, click OK.
How do I add members to My Favorites?
Members can be added to My Favorites by selecting Add Member on the My Favorites bar.
- First, select the location where you want to add the new Member. Then right click and choose Add Member.
- You will be prompted to select a folder to be added as a Member. Press OK when you are done.
I keep getting a Windows StackHash or Appcrash error when I try to open MyQuickView™ in Windows 7.
When the StackHash or APPCRASH error happens, the program shuts down. Here is a Windows 7 and Vista Stackhash and Appcrash Fix:
- Open your Start Menu and then Control Panel.
- Browse to System Maintenance and select System.
- Select Advanced System Settings from the links on the screen.
- On the System Properties screen, click the Settings button from the Performance section at the top of the screen.
- Click the Data Execution Prevention tab.
- Select the option Turn on DEP for all programs and services except those I select.
- Click Add and Browse to locate the MyQuickView™ executable file (i.e. MyQuickview.exe). In Windows™ 7 and Vista™, you can locate your MyQuickView™ executable file in:
C:\Program Files (x86)\ADIS\MyQuickView
- Select MyQuickView.exe and click Open to add it to your DEP Exceptions list.
- Click Apply or OK to save your changes.
What are the minimum system requirements?
The following are the minimum system requirements for viewing images with MyQuickView
- Microsoft® Windows XP with Service Pack 2 or newer
- PC with Intel Pentium® 4 processor or equivalent
- 250MB free hard disk space
- 1024 x 768 Display
- Microsoft® DirectX 8.1 or higher
- Microsoft® Internet Explorer 6 or higher
- The Video Player may require updated video drivers
